Virtual care offers unmatched convenience. Whether you seek guidance on whether your pet needs a vet clinic visit or not, training, nutrition, or have pressing inquiries while traveling, or concerns about your pet's well-being requiring professional insight – we're dedicated to simplifying pet care and sparing you the unnecessary, often stressful & time-consuming visits to the veterinarian.

Simple.

Download the app on your iOS or android and create an account, adding your pet and selecting an appointment time.

Upload any photos or videos that may be helpful for your veterinarian.

Click on the link in your dashboard at the scheduled time and one of our veterinarians will join you via video.

Our service allows video consultations with one of our registered veterinarians. They will provide advice and guidance for your pet.

The cost of a Vetli visit varies, depending on the plan you are requesting. Our annual subscription option is the best value, providing unlimited consultations for only 200CHF annually.

You can also check with your pet insurance provider or employer to see if your consultations are covered.

See here for more information on pricing options.

Prescribing regulations vary from region to region so we are only able to provide prescriptions to residents of certain regions. Even if we don’t prescribe just yet in your region, we provide valuable veterinary advice & support and guarantee you’ll leave our consultations feeling more informed & empowered to give your pet the best care possible.

If you would like to know if your region caters to prescriptions via telemedicine, please don’t hesitate to contact us at support@wearevetli.com

Whether ‘Fluffy’ has feathers, fur or scales, Vetli is here for you and your pets.

Yes you can! Contact our customer service at support@wearevetli.com and we will cancel your subscription immediately.

Currently Vetli is available in Switzerland & Hong Kong.

If you would like to see Vetli in your country, we would love to know!
Contact us at support@wearevetli.com and we can keep you up to date when we’re available.

Safe and simple payment via Stripe prior to your booking.

If your pet is insured, you may be able to claim to entire consultation back!

Not insured? No worries. The quarterly or annual subscription gives you unlimited access to consultations on-demand.

You can also purchase individual consultations.

After payment, a receipt will be emailed to you.

We acknowledge the immense value of the physical examination and the importance of the veterinary clinic. We aren’t a replacement, but an additional tool that you can rely on for immediate and professional advice from wherever you are.

Vetli is here for you whenever you need, to give you peace of mind if you’re unsure when you should visit a physical vet clinic or if you have any pet-related questions. From vomiting and diarrhoea to behavioural advice, information regarding preventative care and nutrition to allergies and accidents. We can also help you to find your nearest open clinic in the case of emergencies.

Absolutely! Our veterinarians will take the time to answer any questions that you have regarding a diagnosis and treatment options from a clinic.