In Hong Kong, it is required by law that there must be an established Veterinarian/Client/Patient relationship (VPCR) in order to prescribe medications. So although we don’t prescribe, we provide valuable veterinary advice & support and we guarantee you’ll leave our consultations feeling more informed & empowered to give your pets the best care.

Yes you can! Contact our customer service at support@vetli.com and we will cancel your subscription immediately.

Currently Vetli is only available in Hong Kong.

If you would like to see Vetli in your country, please get in touch at kirra@wearevetli.com

If your pet is insured with one of our partners, you won’t even need to pull out your credit card as unlimited consultations are covered.

Not insured? No worries. A monthly subscription gives you unlimited access to consultations on-demand, day and night. Pay with credit card, crypto wallet or PayMe.

You can also purchase individual consultations.

After payment, a receipt will be emailed to you.

We acknowledge the immense value of the physical examination and the importance of the veterinary clinic. We aren’t a replacement, but an additional tool that you can rely on for immediate and professional advice from wherever you are.

Vetli is here for you whenever you need, to give you peace of mind if you’re unsure when you should visit a physical vet clinic or if you have any pet-related questions. From vomiting and diarrhoea to behavioural advice, information regarding preventative care and nutrition to allergies and accidents. We can also help you to find your nearest open clinic in the case of emergencies.

Whether ‘Fluffy’ has feathers, fur or scales, Vetli is here for you and your pets.

Certainly. Our veterinarians will take the time to answer any questions that you have regarding a diagnosis and treatment options from a clinic.